Services

PPE & Medical Machinery services available worldwide.

Unlike other machine suppliers, we take a hands-on approach to ensuring our clients get the most out of their machinery, from consultancy and expert engineering support to factory removals and installation.

Services

Consultancy

Deciding on what makes the best value purchase and which machine is most suited to your needs can be a particularly daunting task.

  • From the outset are you able to specify the exact requirement of your intended solution?
  • Do you know what is available presently on the market?
  • Are you able to future proof your investment?
  • Will what you’re looking at fit?
  • How will I finance the machine?

If any of these questions are problems for you, we can help. At DCG Medical we can establish, through a thorough fact-find, your exact needs and match a machine (either new or pre-owned) to suit you best. We can then advise on the best route to finance the solution, providing a package that meets the requirements of your business.

Pre-Sale & Sale Service

  • Before shipping, we can arrange training video and support.
  • When machine arrives at your factory location we will send you installing video instruction and remote assistance to guide installation and adjustment.
  • Want us to install your machine? We can arrange one mechanical engineer to install and perform adjustment and training (depending on global location and any current travel restrictions).

After Sale Service & Engineering Support

DCG Medical offer technical telephone support where customers can talk through any mechanical or electrical difficulties they may encounter. Furthermore, we have a team of engineers ready to be dispatched to get your machinery in production again should the problem be more serious.

All our engineers are fully trained, and time served, highly skilled experts on all types and styles of mask making machinery. At DCG Medical Global, we know how important it is to have the peace of mind that when you get a problem the company that supplied the machinery also has the necessary support to get things back on track

  • Safety checks
  • Training
  • Rapid breakdown response

Enquire Today